HSE Performance Reports- Primary Care and Social Inclusion Previously HSE Performance Reports- Primary Care, Social Inclusion and Palliative Care

The Business Information Unit Community Health Care - collates the HSE’s Performance Reports (PP), which provide an overall analysis of key performance data from and Primary and Community Services. The activity data reported is based on Performance Activity and Key Performance Indicators outlined in the National Service Plan 2022 and the HSE Operational Plan 2022.

The Performance Report is overseen by the National Planning Oversight Group (NPOG), led by the Chief Operations Officer on behalf of the CEO. NPOG monitors performance against planned activity, as outlined in the National Service Plan, and highlights areas for improvement. A Management Data Report is also produced each month which provides more detailed data on the Metrics covered in the Performance Report. Business Information Unit collates the HSE’s Performance Reports (PP), which provide an overall analysis of key performance data Primary and Community Services. The activity data reported is based on Performance Activity and Key Performance Indicators outlined in the National Service Plan 2022 and the HSE Operational Plan 2022. Items such as primary care, GP out of hour’s service, physiotherapy referral, occupational therapy referrals, no of therapy face to face, telephone and video and audio conferencing contacts, orthodontics, substance misuse, homeless service and traveller health screening, Examples of an indicator include: number of patients for whom a primary care physiotherapy referral was received in

Purpose: To monitor and measure Primary Care and Social Inclusion and report on activity against National Service Plan and HSE Operational Plans.

Coverage: All 32 Local Health Offices and all 9 Community Health Care Organisations and Service Providers.

Data collection commenced in 2006 and is on-going. Data is collected on a monthly and quarterly basis.